Compatible iPads

iOS Compatibility

iOS Notes
iPadOS 13.x Please ensure your are using a minimum of SBA 5.4.2 when using iPadOS 13.x.
iOS 12.x For occupational health clients using the external microphone, you must be using a minimum of iOS 12.x

Note: SHOEBOX is no longer supported on iOS 11.x

iPad Compatibility

Name Model Number Year of Release iOS Versions Support Introduced In:
iPad (7th gen) A2197, A2200, A2198 2019 iPadOS 13.x SBA 5.4.3, QT 2.3
iPad (6th gen) A1893, A1954 2018 iOS 11.x, 12.x, iPadOS 13.x SBA 4.12.2
iPad 9.7” (5th gen) A1822, A1823 2017 11.x, 12.x, iPadOS 13.x SBA 4.11
iPad Air 2 A1566, A1567 2014 11.x, 12.x, iPadOS 13.x SBA 4.3.3
iPad Air A1474, A1475, A1476 2013/2014 11.x, 12.x SBA 3.x
iPad mini 2 A1489, A1490 2013/2014 11.x, 12.x SBA 3.x


  • SBA 5.4.3 provides 7th gen iPad support for DD450, B81 and EARTone 3A transducers. 7th gen iPads are not yet compatible with TDH-50 and HDA-280 transducers. This will be coming in a future release.
  • SHOEBOX QuickTest is supported on all iPad models that use iOS 12.x or higher. It is not supported on iOS 11.

Last Updated: 2020-05-21

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