Addressing Notifications During the Test - REACT™ Wizard

If there’s an issue during the Automated Pure Tone Test, our Response and Environment Adaptive Control Technology (REACT™) Wizard will help you resolve it by providing an explanation and recommending which steps to take to address the issue. The REACT™ Wizard is prompted in the following situations:

  • Responses are inconsistent or follow a pattern
  • The room is too noisy to obtain accurate test results.
  • If masking is needed (if it is turned on in Settings)

REACT™ Wizard screens include the following information:

  • A title referring to what’s causing the prompt
  • A progress bar indicating the frequency (or frequencies) at which the issue is occurring
  • A brief explanation of the issue and steps you can take to address it
  • Action buttons

During the test, if Noise Monitoring is set to “Notify Immediately,” the patient-facing test screen will have a noise meter visible at the top of the screen, in the center of the progress bar. If the testing environment is too noisy, the noise meter will display a thick blue line, and will pause the test if a full rotation is completed.

If the noise meter completes a full rotation, the test will be paused and the patient will be notified with the following screen. The patient will then have the opportunity to work with a test administrator to determine the source of the noise, and the administrator can then help the patient to either eliminate the source of the noise or find a quieter testing environment.

If the source of the noise is removed, the patient will be allowed to resume the test.

If the testing environment is still too noisy after notifying the patient once, the test will pause again and administrative assistance will be required.

REACT™ Wizard screens prompted during the test will include the following action buttons:

  1. Retest Frequency: Retest only the frequency in question (indicated with an orange outline in the progress bar)
  2. Skip Frequency: Skip the frequency altogether.
  3. Note: Skipped frequencies cannot be retested

  4. End Test: End the test and save.
  5. Note: End Test saves the valid thresholds obtained up to that point in the results list, but the test cannot be restarted. If no thresholds are obtained, nothing will be saved

  6. Assisted Mode: Turn on Assisted Mode (see next section)

If you have Noise Monitoring set to “Delay Notification,” the REACT™ wizard will only be prompted at the end of the test, and will include the following action buttons:

  1. Accept Thresholds: Accept and include the thresholds obtained at the frequencies where the room was too noisy (indicated with an orange outline in the progress bar)
  2. Retest Frequencies: Retest only the frequencies where the room was too noisy (indicated with an orange outline in the progress bar)
  3. End Test: End the test and save
    Note: End Test saves the valid thresholds obtained up to that point in the results list, but the test cannot be restarted. As opposed to “Accept Thresholds,” the results will not include thresholds obtained at frequencies where the room was too noisy
  4. Assisted Mode: Turn on Assisted Mode (see next section)

Note: Regardless of settings, SHOEBOX does not monitor ambient noise during bone testing

If you have masking or bone testing turned on—and results indicate the need for either—the REACT wizard will be prompted after the test, and will include the following action buttons:

  1. Start Masked Air / Start Bone Test: Start the respective additional testing
  2. End Test: End the test and save
    Note: End Test saves the valid thresholds obtained up to that point in the results list, but the test cannot be restarted
  3. Assisted Mode: Turn on Assisted Mode (see next section)

If at any time you wish to review progress, stop the test, or switch to Assisted Mode, tap the “pause” icon in the top corner of the screen. Then tap “Review Progress” and follow the prompts to get to the Test Paused screen.

Last Updated: 2019-10-31

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